Do I have to download the AYRlabs app to my phone to use AYR?

No. But because the AYRlabs app will allow you to track your use of AYR and your nicotine consumption and track the status of the smart-case, we recommend you download it to get the best use of AYR. The AYRlabs app is entirely free.


If my phone is off or its battery dead, will the vaporiser still work?

Yes. The smart-case has its own battery and will save your data to send to your phone once it is working again.


What phone models are compatible with AYRlabs app?

To install the AYRlabs app you need an iPhone (no older than iPhone 4s and iOS 9.0 or newer) or Android device.